Frequently Asked Questions
Everything you need to know about your Michael Todd Beauty experience.
How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping times vary by location.
What is your return policy for beauty devices and skincare?
We offer a 30-day money-back guarantee on most products. If you are not completely satisfied, you can return your item in its original packaging for a full refund, minus shipping costs.
Do Michael Todd Beauty devices come with a warranty?
Yes, all of our electronic beauty devices include a 3-year limited warranty that covers any manufacturer defects or mechanical issues encountered during normal use.
Are your skincare products cruelty-free and vegan?
We are proud to be a 100% cruelty-free brand. The majority of our skincare formulations are also vegan, using high-quality botanical ingredients instead of animal-derived alternatives.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for installments.